What does net customer retention rate mean?
Asked 4 years ago
What does net retention mean, and how do you calculate it?
Gareth Browne
Friday, November 12, 2021
Net rate is your absolute total of how many customers you retained during a period of time, which is a calculated total of your company's business strength. To calculate any Net Retention Rate the formula is as follows:
MRR + Expansion Revenue = Month Revenue.
Month Revenue - Lost revenue due to downgrades or cancellations / starting MRR
Please follow our Community Guidelines
Related Articles
How and Why You Should Use Facebook’s Campaign Budget Optimization
Brody Hall
April 29, 2022
Ultimate Sales Funnel Metrics Guide for E-Commerce Sellers
Ashley Stander
November 30, 2022
CPC Industry Benchmarks: Are You Spending Too Much?
Luis Velez Torres
April 24, 2023
Related Posts
Can't find what you're looking for?